The 24/7 AI WhatsApp Receptionist for Independent Therapists
Stop losing clients to unanswered WhatsApp messages while you're in session. Replora answers practice FAQs, syncs Google Calendar, and secures upfront fees — with zero double bookings.
Why Solo Therapists Face Practice Communication Fatigue
Therapists should dedicate their focus to patient care, not spending hours each evening reconciling bank transaction screenshots and renegotiating session slots.
- ✕Delayed Inquiries: Patients message while you are in back-to-back sessions; hours pass before you can provide fee and slot details.
- ✕Scheduling Friction: Multiple back-and-forth messages traded just to coordinate a single 50-minute slot.
- ✕Unconfirmed No-Shows: Holding prime consultation hours informally without upfront confirmation can leave valuable session slots empty.
- ✕External Form Disconnect: Sending patients to third-party scheduling portals often leads to abandonment compared to in-chat coordination.
- Immediate Logistical Answers: Prospective clients receive polite, clear answers regarding fees and modalities even while you are in session.
- Programmatic Calendar Checks: Replora checks Google Calendar FreeBusy and only presents verified open openings.
- Temporary Slot Hold & Payment Option: Holds chosen slots while generating an in-chat UPI/Card link, securing payments upfront.
- Safety Protocols & Human Oversight: National crisis helpline routing on emergency triggers with 1-click practitioner takeover.
Designed Around Clinical Boundaries & Safety
Two-Way Google Calendar Sync
Replora continuously monitors your calendar. Add a personal appointment on your phone, and that time slot is immediately masked from WhatsApp availability.
Upfront Online Payment Lock
Eliminate phantom bookings. Patients complete payment via UPI (GPay, PhonePe) or Card before the slot is permanently confirmed on your calendar.
Clinical Crisis & Safety Guardrails
AI never diagnoses or prescribes. When emergency or self-harm signals are detected, accredited helplines (KIRAN 1800-599-0019) are sent with instant therapist alerts.
Frequently Asked Questions by Therapists
Everything you need to know about setting up your AI WhatsApp receptionist.
How does the AI receptionist handle incoming WhatsApp messages while I am in session?▼
Replora monitors your official clinic WhatsApp number 24/7. When a prospective client reaches out, the AI responds in seconds, explains your therapy modalities, consultation fees, session formats (online Google Meet vs in-person), checks your Google Calendar FreeBusy state, and holds open slots for 15 minutes while sending a secure upfront payment link.
Can I review and approve appointments before they are confirmed?▼
Yes. Replora follows a strict 'AI Proposes, Humans Confirm' architecture. You can toggle manual confirmation mode on your dashboard, requiring your 1-tap approval before any calendar invite is finalized.
What happens if a patient mentions suicide or self-harm?▼
Clinical safety is paramount. Replora contains active clinical emergency filters. If distress or self-harm keywords are detected, the AI immediately surfaces official crisis helplines (like KIRAN 1800-599-0019 in India or 988 in the US) and flags the chat as high priority for the therapist.
How does Replora prevent double bookings if I add an appointment manually?▼
Replora uses real-time bidirectional Google Calendar synchronization. Before offering any time slot in WhatsApp chat, Replora queries your Google Calendar directly. If you block out a personal doctor appointment or lunch, that time slot is immediately removed from WhatsApp availability.
Do I need to replace my existing phone number?▼
No. You can connect your existing WhatsApp Business number via Meta's official Cloud API in less than 2 minutes.
Start Freeing 10+ Hours Every Week
Join leading solo therapists who never miss a prospective client while in session. Set up in under 2 minutes.